Terms and conditions.
You can feel completely safe shopping online with Ruapehu Lowline Angus.
We adhere to and abide by the New Zealand Fair Trading Act, and the New Zealand Consumer Guarantee Act.
We use BNZ Bank’s secure banking and credit card facilities.
These terms and conditions govern the use of Ruapehu Lowline Angus’ website. You can access these terms and conditions at any time by clicking the “Terms and Conditions” link at the bottom of any page on this site.
PURCHASING FROM RUAPEHU LOWLINE ANGUS
A deposit for goods will be processed at the time of order placement. An order is placed on our website when you add a product/s to your shopping cart and proceed through the checkout process. Once you have entered or selected your product, entered payment details and submitted your order, you will be transferred to a confirmation page thanking you for your order. A more detailed confirmation message will be sent to the email address supplied.
If we cannot supply items from your order for any reason, you will be notified via email and refunded in the manner in which you paid.
Ruapehu Lowline Angus uses Stripe to process online orders and ensure all customers enjoy a safe and secure online shopping experience. Stripe is committed to protecting the security of your data through the use of industry standard data encryption technology.
PRICING
Prices shown on this site are in New Zealand dollars (NZ$) and include GST(15% Government Sales Tax). All prices are correct at the time of publication, however we reserve the right to alter prices at any time, for any reason, without notice.
CONSUMER GUARANTEES ACT (1993)
The Consumer Guarantees Act (1993) sets out minimum standards for goods sold by Ruapehu Lowline Angus. In the event that goods are deemed of unacceptable quality or faulty, we have the right to replace or provide a refund. Upon receipt of the goods, we strongly recommend you refrigerate or freeze the meat as soon as possible.
REFUND POLICY
One of the highest values we uphold, at the centre of our farming operation is limiting ‘waste’. We are not a retail business where unsold meat is put ‘back on the shelf’ to be sold to other customers.
Once an online order has been made, we charge a deposit as a guarantee that the balance will be paid before delivery. Then we choose a beast to fulfil that order.
We only process our cattle to match customer orders.
So by placing an order and paying the deposit, that tells us you’re aware of how we operate and fully understand what you have ordered, that you will pay the balance of your final invoice and you are willing to receive your meat during your pre-arranged delivery timeslot.
We treat customer cancellations very gravely.
Customers who ask to cancel their order after paying their deposit, forfeit their deposit amount and will not receive their meat.
Please don’t place an order at all if there’s a chance you may want to cancel your order after you’ve paid your deposit. Our cattle are too precious to waste.
INTELLECTUAL PROPERTY
All copyright and other intellectual property within this site is protected by Ruapehu Lowline Angus. You may not copy or display for redistribution to third parties, any portion of this site without the express permission of Ruapehu Lowline Angus.
DISCLAIMER
While we endeavour to ensure all information contained within this site is accurate, errors and omissions may occur. Ruapehu Lowline Angus does not accept any liability, direct or indirect, for any loss or damage, which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site.
You are solely responsible for the actions you take in reliance on the content on, or accessed through this site. Ruapehu Lowline Angus reserves the right to change, move or delete any material contained within this site at any time, without notice.
Ruapehu Lowline Angus shall not be liable to you or any third parties for any direct or indirect, consequential or punitive damages allegedly resulting from your access to or inability to access the website.
AMENDMENTS TO THESE TERMS AND CONDITIONS
We reserve the right to modify, update or amend these Terms and Conditions at any time, without notice.
CONTACT
If you have any queries to these Terms and Conditions please don’t hesitate to contact us info@ruapehulowlineangus.co.nz